Writing Portfolio ✍️
Publications:
Review of Geraldine Brooks’s Horse - The Millions
Virtual Book Tours - Catapult
Craft: Writing & Painting- Catapult
Therapy & Healing - Healthline
Things I Wish People Knew About Depression- Healthline
At-Home Health Testing - The Daily Beast
Frame Chicago’s Modern Murals - New City
Alcohol & Relationships - Keepler
Flying Post-COVID - Business Insider
Book Reviews- Publishers Weekly
Business Writing:
Articles for the Braintree Payments Blog: “Strongly Typed”
- Bend it Like Bradshaw
- Loyal-Tree
- Changes to Chargeback and Fraud Monitoring Programs
Paid Content Writing on the site Verblio
Professional Experience 👩🏼💼
Skills: Customer success and retention, business development, organizational planning, operations & process management, strategic communication, scaling and leading teams.
Industries: Healthcare, FinTech, Consumer Packaged Goods
Key Projects: Customer segmentation, service model development, transforming account management organizations into revenue-driving teams, improving customer experience through enhanced communication touch points, process optimization in service of KPI’s, and boosting operating income through cost savings efforts.